SYMPTOM
Intermittent or no audio
from an instrument or
audio source
connected by an
input cable
System doesn't connect
to Bluetooth device
Intermittent or no audio
from a Bluetooth device
TROU B LE S HO OT ING
SOLUTION
Make sure your instrument or audio source is firmly connected to
the channel input.
Increase the volume on the instrument or audio source and
the system.
Check that the signal/clip lights are lit to confirm that the system
detects an audio signal from the source.
Connect your instrument or audio source to a different amplifier
to confirm the source is working.
Connect a different instrument or audio source.
Try using another input cable to connect the instrument or audio
source to the system.
If you're using a condenser microphone, make sure to connect
it to a phantom power supply (such as a preamplifier or mixing
console) before connecting it to the system.
Unplug the power cord and remove the system battery (see page
65). Wait 30 seconds, then replace the battery and firmly plug
the power cord back in to the AC (mains) outlet.
Reset the system (see page 77).
On your device:
• Turn the Bluetooth feature off and then on again.
• Delete the system from the Bluetooth list on your device,
including any duplicate listings labeled LE (Low Energy).
Connect again (see page 64).
Connect another mobile device (see page 64).
Clear the system device list (see page 64). Connect again.
Play audio from a different application or music service.
Move your mobile device closer to the system (30 ft or 9 m) and
away from any interference or obstructions.
Stop other audio or video streaming applications.
Make sure your mobile device supports Bluetooth connections.
Restart your mobile device.
Connect a different mobile device (see page 64).
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