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14. Trouble-shooting
If your device fails to function as required, please try this checklist first. Perhaps there is only
a minor problem, and you can solve it yourself.
DANGER! Risk of electric shock!
Do not attempt to repair the device yourself under any circumstances.
Fault
No function
The device vibrates strongly or
moves during operation.
Blade assembly 5 / mixer assem-
bly 4 / whisking disc 17 / blender
jug 13: the working tool does not
turn only turns with great difficulty.
The grater and cutting disc 16 stops
turning.
Residual ingredients remain on top
of the grater and cutting disc 16.
Grater and cutting disc 16:
The ingredients are no longer being
correctly processed.
22 GB
Possible causes / Action
• Has the device been connected to the power sup-
ply?
• Check the connection.
• The food processor can only be started if certain
accessories have been assembled correctly (see
"Safety functions" on page 11).
• Please note the maximum quantities and the rec-
ommended preparation of the food.
• The suction feet must be clean and dry, and the
device must stand on a firm, level surface.
• Switch off immediately, remove the mains
plug 10 and check the following:
- Has the maximum amount been exceeded?
- Is there an blockage (e.g. sinew, gristle) in the
container?
- Are the pieces of the ingredients too large?
• Have you applied too much pressure?
• Is there a foreign object in the device?
• Not a fault, small residues remain for technical
reasons.
• Switch off, remove the mains plug 10 and check
the following carefully:
- Have ingredients become trapped in the
blades? If so, please remove them.
- Is the working container 8 filled to the maxi-
mum filling level? Empty it before you continue
working.
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