The warranty covers material or manufacturing defects. This
warranty does not cover product parts subject to normal
wear and tear, thus considered consumables (e.g. batteries,
rechargeable batteries, tubes, cartridges), nor damage to
fragile parts, e.g. switches or glass parts.
Warranty claim procedure
To ensure quick processing of your claim, observe the
following instructions:
Make sure to have the original sales receipt and the item
number (IAN 467483_2310, 467484_2310) available as
proof of purchase.
You can find the item number on the rating plate, an
engraving on the product, on the front page of the instruction
manual (bottom left), or as a sticker on the rear or bottom of
the product.
If functional or other defects occur, contact the service
department listed below either by telephone or by e-mail.
Once the product has been recorded as defective you can
return it free of charge to the service address that will be
provided to you. Ensure to enclose the proof of purchase
(sales receipt) and a short, written description outlining the
details of the defect and when it occurred.
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