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Remote wall switch
is in "off" position;
troubleshooting
burner comes on.
EN
symptom
Lights or blower
Remote and / or
won't function (if
receiver is not
equipped).
functioning properly.
Flames are very
aggressive.
Appliance won't per-
form any functions.
symptom
symptom
The following applies specifi cally to the SIT system only:
Pilot will not light.
Lights or blower
Makes no noise with
won't function (if
no spark at pilot
equipped).
burner. (Lights and
blower operate, if
equipped).
Flames are very
aggressive.
Appliance won't per-
form any functions.
symptom
note:
symptom
The following applies specifi cally to the SIT system only:
Starting from off, press the on button on the transmitter. After approximately 4 seconds on/off button is pressed, the ignition
Pilot will not light.
Flames are small
board will start the spark. The atempt for ignition will last approximately 60 seconds. If there is no fl ame ignition (rectifi cation),
Makes no noise with
coming from the log
the board will stop sparking and the board will go into lock out.
no spark at pilot
burner.
burner. (Lights and
blower operate, if
symptom
equipped).
The following applies specifi cally to the Maxitrol system only:
Pilot lights.
No gas fl ow.
No spark after pilot
ignition. Valve turns off
in one minute and does
not operate.
note:
No pilot ignition
Starting from off, press the on button on the transmitter. After approximately 4 seconds on/off button is pressed, the ignition
(5 second continuous
board will start the spark. The atempt for ignition will last approximately 60 seconds. If there is no fl ame ignition (rectifi cation),
beep).
the board will stop sparking and the board will go into lock out.
symptom
80
W415-4127 / B-0 / 03.25.24
The following applies specifi cally to the Maxitrol system only:
Pilot lights.
Wire connector pins are bent.
Wall switch mounted upside
down.
Valve wiring is damaged.
Remote wall switch and/or
wire is grounding.
problem
Faulty wire
Control module switch in
Remote controls lights but
wrong position.
no spark or fl ame. (Remote is
COM switch is unplugged.
locked out).
Door is ajar.
Receiver or remote has low battery.
Venting action is too great.
Appliance functions but does not
respond to receiver / remote
No power to the system.
Error with synchronizing.
Receiver switch in wrong
position (if equipped).
Remote too far away from receiver.
Transmitter isn't operational.
Wire connector pins are bent.
Valve wiring is damaged.
problem
problem
Ignition box has been locked
Control module switch in
out.
wrong position.
COM switch is unplugged.
Door is ajar.
Venting action is too great.
No power to the system.
Receiver switch in wrong
position (if equipped).
Transmitter isn't operational.
problem
problem
Ignition box has been locked
Plugged orifice.
out.
Log not sitting properly on
the Venturi.
Flash/debris present inside.
problem
Proper air shutter setting.
Manual override knob is in the
"MAN" position.
Valve is not functioning properly.
Minimal voltage from thermocou-
ple or resistance in circuit ports
(Parts include: "ON/OFF" switch,
receiver, thermocurrent connec-
tions or temperature switches).
Switch is in "OFF" position on
the valve.
Wiring is loose.
Receiver (if equipped).
problem
Wire connector pins are bent.
Manual override knob is in the
multimeter with ohms set at the lowest range.
-
Straighten pins.
-
Reverse.
-
Replace valve.
-
Replace.
-
Check for ground (short); repair ground or replace wire.
test solution
-
Replace.
-
Verify ON/OFF switch is in the "I" position which denotes on.
-
Reset by turning power source off then on.
note:
-
Verify "COM" switch is plugged into the front of the control
If back up batteries are installed, they must also be removed to
module.
re-program
-
Ensure door is secured properly.
-
Replace batteries.
-
Check to ensure venting is properly sealed or restrict vent
-
Ensure appliance is being operated by the same device that turned it
exit with restrictor plate. (Not available in all appliances).
on. Remote controls function if appliance was turned on by remote.
Receiver controls function if appliance was turned on by receiver.
-
Check breaker to verify it's in the "on" position.
-
Reset receiver and remote.
-
Verify that the 3 position switch on the receiver is in the
remote position (middle).
-
Refer to "wiring diagram" section.
-
Check battery power and battery orientation.
-
Straighten pins.
-
Replace valve.
test solution
test solution
Choose one of the 3 methods below to reset the system.
-
Verify ON/OFF switch is in the "I" position which denotes on.
1.
To reset ignition box when locked out. Turn off power supply
and remove batteries (if used) from the back up battery pack.
2.
To reset the DFC Board when the board goes into a lock
-
Verify "COM" switch is plugged into the front of the control
out condition and the LED is blinking 3 times using the
module.
transmitter on/off button:
-
Ensure door is secured properly.
Step 1: Turn the system off by pressing the on/off
button to turn the system off.
-
Check to ensure venting is properly sealed or restrict vent
Step 2: After approximately 2 seconds press the on/
exit with restrictor plate. (Not available in all appliances).
off button on the transmitter again. The DFC Board will
reset and the ignition sequence will start again.
-
Check breaker to verify it's in the "on" position.
3.
To reset the DFC Board when the board goes into a lock out
condition and the LED is blinking 3 times by cycling fl ame:
-
Verify that the 3 position switch on the receiver is in the
Step 1: In the manual fl ame control mode, use the down
remote position (middle).
arrow button to reduce the fl ame to off, indicated by the
-
Check battery power and battery orientation.
word OFF displayed on the transmitter LCD screen.
Step 2: Wait approximately 2 seconds and press the up
arrow button, the ignition sequence will start.
test solution
test solution
Choose one of the 3 methods below to reset the system.
-
Ensure log is flat on the media base.
1.
To reset ignition box when locked out. Turn off power supply
and remove batteries (if used) from the back up battery pack.
-
Check orifice for obstruction.
To reset the DFC Board when the board goes into a lock
2.
out condition and the LED is blinking 3 times using the
-
Check to see if air shutter is set on the proper fuel (NG/LP)
test solution
transmitter on/off button:
marked on the air shutter.
Step 1: Turn the system off by pressing the on/off
button to turn the system off.
-
Clean out any visible flash/debris from logs.
Step 2: After approximately 2 seconds press the on/
-
Turn the knob to the "ON" position.
off button on the transmitter again. The DFC Board will
reset and the ignition sequence will start again.
To reset the DFC Board when the board goes into a lock out
3.
-
Valve is on pilot fl ow. Turn to the high setting, double click the large
condition and the LED is blinking 3 times by cycling fl ame:
fl ame button on the remote.
Step 1: In the manual fl ame control mode, use the down
-
Replace valve. Do not overtighten.
arrow button to reduce the fl ame to off, indicated by the
word OFF displayed on the transmitter LCD screen.
-
Measure the voltage, it should read a least 5mV. The spade
Step 2: Wait approximately 2 seconds and press the up
connector is on the outer surface beside the magnet nut. Verify with
arrow button, the ignition sequence will start.
manufacturer the drop time, after thermocouple is heated measure
the drop time.
-
Switch to "ON" position.
-
Ensure wiring is properly secured.
-
Reset program: hold reset button on receiver and wait for 2 beeps.
Release after second beep. Press small fl ame button on remote
test solution
within 20 seconds, you will hear an additional beep (this signals a
successful reset).
-
Replace receiver.
-
Straighten pins.
-
Turn the knob to the "ON" position.
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