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16 Instant help for troubleshooting
In case of an error in the program process, briefly turn off the balance and disconnect
from power supply. The weighing process must then be restarted from the beginning.
Fault
The displayed weight does
not glow.
The
displayed
weight
permanently changing
The
weighing
result
obviously incorrect
No data can be transferred to
the WIFI interface
Should other error messages occur, switch balance off and then on again. If the error
message remains inform manufacturer.
TMWN_A-BAPS-def-2211
Possible cause
• The balance is not switched on
• The mains supply connection has been interrupted
(mains cable not plugged in/faulty).
• Check fuse of adapter / glowing green LED next to
fuse
• Power supply interrupted.
• (Rechargeable) batteries are inserted incorrectly
or empty
• No (rechargeable) batteries inserted
• Draught/air movement
is
• Table/floor vibrations
• The weighing plate is in contact with foreign
bodies or is not correctly positioned.
• Electromagnetic fields / static charging (choose
different location/switch off interfering device if
possible)
• The display of the balance is not at zero
is
• Adjustment is no longer correct
• Great fluctuations in temperature.
• Warm-up time was ignored.
• Electromagnetic fields / static charging (choose
different location/switch off interfering device if
possible)
• The mains signal is not stable or too weak
• Wrong interface configuration
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