Publicité
Area
Symptom
Staple
A job is not stapled.
Staples are not holding
the pages together.
Staples are not in the
correct location
Stack
The pages might be
skewed.
The pages might not be
stacked neatly
Other
All symptoms
All manuals and user guides at all-guides.com
Troubleshooting
1) Remove the staple cassette and check if it is jammed or empty.
2) For copy jobs, select the Staple/Collate option at the control panel. For
print jobs, make sure the stapler/stacker is configured in the printer driver.
3) Use only Letter or A4-size paper for staple jobs.
1) Replace the staple cartridge with a staple cartridge that is made for this
device.
2) The stapler supports jobs that have 30 or fewer pages, or a 3 mm stack
height.
1) For print jobs, adjust the page layout in the software program.
2) For copy jobs, load the document into the ADF with the long-edge feeding
first.
Make sure all the doors on the left side of the device are closed completely.
1) Use paper that meets specifications.
2) Store media in an area that meets specifications.
3) Try using paper from an unopened ream.
See the user guide on the CD for more information.
28
Cause/Remedy
ENWW
Publicité
