IBM ThinkPad X30 Serie Guide De Maintenance Et D'identification Des Incidents page 113

Limited introductory telephone support is included from IBM HelpWare for SmartSuite Millennium, at no charge
purchase, when you register your IBM hardware. Follow these simple guidelines if you encounter a problem or
(1) Be at your computer.
(2) Document what you were doing when the problem occurred; write
down the exact text of any messages displayed on your screen.
(3) Create a backup of any files for which you are seeking support.
This service provides "Up and Running" assistance only. Refer to the IBM documentation that comes with your
The Lotus Web site provides you with complete access to information about Lotus, its products, Business Partners,
Solutions and Education. Access the site at http://www.lotus.com
You can obtain more extensive support (such as assistance to 'how to'questions) for a fee through Lotus directly
For more information about Lotus support options, visit the Lotus support web pages at
For queries with regard to your Smartsuite CD order fulfillment (from the coupon supplied) please E-Mail to:
4 English
IBM Introductory Support
for 30 days from date of
have a question about Lotus SmartSuite Millennium:
IBM PC for details of where to
call for this free introductory telephone support.
Lotus Warranty Support
Lotus Warranty support is not included with this offer.
Lotus on the Web
Paid Support
on +44-870-6006123
www.support.lotus.com
Ibm_millennium@modusmedia.com
Annexe D. Remarques
103