Dometic Oceanair Skyscreen Powered Instructions De Montage Et De Service page 22

Troubleshooting
Cleaning windows
➤ Always ensure your blinds are fully stowed before cleaning windows. This will
prevent spoiling the blind fabric by splatter or sprays of water or detergent.
10 Troubleshooting
Fault
Moving rail jams
Motor not working
Motor running slow or fast
AP Remote control (optional)
not operating
Motor runs but blind does
not move
11 Warranty
Refer to the sections below for information about warranty and warranty support.
11.1 Australia and New Zealand
If the product does not work as it should, please contact your retailer or the
manufacturer's branch in your country (see dometic.com/dealer). The warranty
applicable to your product is 1 year(s).
For repair and warranty processing, please include the following documents
when you send in the device:
• A copy of the receipt with purchasing date
• A reason for the claim or description of the fault
11.1.1 Australia only
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
22
Solution
➤ Check the side tracks for debris or obstructions.
➤ Check if wiring for voltage to the motor is correct.
➤ If power supply is checked and the motor is still
faulty contact your distributor.
➤ If using the AP Remote control refer to the AP
Remote control manual.
➤ Check for correct supply voltage.
➤ Refer to the AP Remote control manual.
➤ Check inside the side tracks for obstructions.
➤ Check that the side tracks have been installed pro-
perly and have not been twisted or distorted too far
in or out.
Skyscreen Powered
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