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Cleaning and maintenance
Troubleshooting guide
Fixing malfunctions
If the appliance malfunctions, it may be due to a minor problem that you can rectify by following
the instructions below. Before you call in a technician, you should carry out the following checks:
Problem
Your refrigerator is
not working
Your refrigerator
is not working
effectively
Your appliance is
noisy
If this does not solve your specific problem, please contact your retail store service desk and
do not attempt to make repairs yourself.
Your refrigerator should only be repaired by qualified maintenance technicians. Poorly- done
repairs can be dangerous for the user and are not covered by the warranty.
Noises in operation
The appliance may make the following noises when operating normally:
Crackling (ice cracking):
This noise is produced during automatic defrosting.
It may also be produced when the refrigerator is in a cooling or warming phase and is due to
expansion of the appliance materials.
Clicking:
This noise is produced when the compressor starts and stops.
Possible cause & Solution
Check:
• That it is plugged in,
• That the socket it is plugged into is suitable and working properly.
To check, plug a different appliance into the socket in question.
• That the fuse has not blown or is faulty.
Check:
• That you have not overfilled it,
• That the doors have been shut properly, and have not been left
open for too long,
• That you have not put hot food inside,
• That the appliance is not next to a heat source,
• That the gap at the back and around the sides is large enough.
The cooling gas that circulates in the refrigeration system can
sometimes make small noises, even when the compressor is not
operating. Do not be concerned, this is completely normal.
If you hear a different noise, check:
• That the appliance is level,
• That nothing is touching the rear of the appliance,
• That the contents of the appliance are not vibrating.
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