Faq And Maintenance; Faq - gigamedia GGM CCKIT2C Mode D'emploi

- This manual describes only the basic operations, the detailed operation please refer to the electronic manual CD-ROM;
- Equipment updated in real time,if upgraded without notice;
- If have doubt or dispute for product description,all as to the ultimate interpretation of the company;
- The manual for the number of products that do reference the specific operation of each product is not an exhaustive en-
counter difficult problems please contact the company customer service department.

6. FAQ and Maintenance

6.1 FAQ

If the problems are not listed, please contact the local service or call the HQ service. We are willing to offer the service.
1. THE DVR CAN NOT BOOT UP NORMALLY
Possible reasons are as followed:
1. The power supply is not correct.
2. Switch power supply line is not in good connection.
3. Switch power supply is damaged.
4. The program updating is wrong.
5. The hard disk is damaged or the hard disk lines are broken.
6. The front panel is damaged.
7. The main board of the DVR is damaged.
2. THE DVR REBOOTS AUTOMATICALLY OR STOPS WORKING AFTER BOOT UP A FEW MINUTES
Possible reasons are as followed:
1. The input voltage is not stable or too low.
2. The hard disk is damaged or the hard disk lines are broken.
3. The power of the switch power supply is low.
4. Frontal video signal is not stable.
5. Bad heat radiator or too much dust or bad running circumstance for the DVR.
6. The hardware of the DVR is damaged.
3. SYSTEM CAN NOT DETECT HARD DISK
Possible reasons are as followed:
1. The hard disk power supply line is not connected.
2. The cables of the hard disk are damaged.
3. The hard disk is damaged.
4. The SATA port of main board is damaged.
4. THERE ARE NO VIDEO OUTPUTS IN SINGLE CHANNEL, MULTIPLE CHANNELS AND ALL CHANNELS
Possible reasons are as followed:
1. The program is not matched. Please update the program.
2. The image brightness is all 0. Please resume the default setup.
3. There is no video input signal or the signal is too weak.
4. The channel protection or the screen protection is set.
5. The hardware of the DVR is damaged.
5. REAL-TIME IMAGE PROBLEMS SUCH AS THE IMAGE COLOR OR THE BRIGHTNESS DISTORTION
Possible reasons are as followed:
1. When using the BNC output, the option between the N mode or PAL mode is wrong and the image becomes
black and white.
2. The DVR is not matched the monitor impedance.
3. The video transmission distance is too far or the loss of the video transmission line is too large.
4. The color and brightness setting of the DVR is wrong.
6. I CAN NOT FIND THE VIDEO FILES IN LOCAL PLAYBACK MODE
Possible reasons are as followed:
1. The data line of the hard disk is damaged.
2. The hard disk is damaged.
3. Update the different program with the origin program files.
4. The video files to look up are covered.
5. The recording is not on.
7. THE LOCAL VIDEO IS NOT CLEAR
Possible reasons are as followed:
www.gigamedia.net
EN
55