Videotec ULISSE RADICAL Manuel D'instructions page 36

13 Information on disposal
and recycling
The European Directive 2012/19/EU on Waste
Electrical and Electronic Equipment (WEEE) mandates
that these devices should not be disposed of in the
normal flow of municipal solid waste, but they should
be collected separately in order to optimize the
recovery stream and recycling of the materials that
they contain and to reduce the impact on human
health and the environment due to the presence of
potentially hazardous substances.
The symbol of the crossed out bin is marked
on all products to remember this.
The waste may be delivered to appropriate collection
centers, or may be delivered free of charge to the
distributor where you purchased the equipment at
the time of purchase of a new equivalent or without
obligation to a new purchase for equipment with size
smaller than 25cm (9.8in).
For more information on proper disposal of these
devices, you can contact the responsible public
service.
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14 Troubleshooting
Contact an authorized support centre if the
problems listed below persist or you have
any other issues that are not described
here.
PROBLEM The product does not go on.
CAUSE Wiring error, blown fuse.
SOLUTION Make sure the connections are
correct. Check the continuity of
the fuses and replace them with
the indicated models should they
fail.
PROBLEM During start-up the pan & tilt
is disabled.
CAUSE Ambient temperature is very
low.
SOLUTION Wait until the end of the pre-
heating procedure.
PROBLEM The camera is not focusing
correctly
CAUSE The camera has lost settings
SOLUTION Contact support for the guided
back focus procedure.
PROBLEM At low temperatures, video
streaming cannot be reached,
many items on the menu are
disabled.
CAUSE The system is still in the de-icing
phase (typically lasts 1 to 2
hours)
SOLUTION From the tools menu, click the
RESTART button. If the ambient
temperature is too low the unit
will remain blocked.
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