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MAN_LOEWY_BBC_150909_A.book Page 8 Wednesday, September 9, 2015 2:12 PM
8.5 Ordering spare parts
Parts that are directly exposed to fire or intense heat have to be
replaced from time to time. To order a spare part:
1
Look up the reference number of the part you need. You find
a list of all reference numbers below the exploded views in
the second part of this manual and on www.barbecook.com.
If you registered your appliance online, you will
automatically be guided to the correct list.
2
Order the spare part at your point of sale. You can order
parts both under and outside warranty.
9
WARRANTY
9.1 Covered
Your appliance comes with a warranty of two years, starting from
the date of purchase. This warranty covers all manufacturing
defects, provided that:
•
You used, assembled and maintained your appliance
according to the instructions in this manual. Damages
caused by misuse, incorrect assembly or inadequate
maintenance are not regarded as manufacturing defects.
•
You can present the receipt and the unique serial number of
your appliance. This serial number starts with a C, followed
by 15 digits. You can find it:
-
On this manual.
-
On the packaging of the appliance.
-
On the bottom of the foot of the appliance.
•
The Barbecook quality department confirms that the parts
are defective and that they proved defective under normal
use, correct assembly and adequate maintenance.
If one of the above conditions is not met, you cannot claim any
form of contribution. In all cases, the warranty is limited to the
repair or replacement of the defective part(s).
9.2 Not covered
The following damages and defects are not covered by the
warranty:
•
Normal wear and tear (rusting, distortion, discolouration...) of
parts that are directly exposed to fire or intense heat. It is
normal to replace these parts from time to time.
•
Visual irregularities that are inherent to the manufacturing
process. These irregularities are not regarded as
manufacturing defects.
•
All damages caused by inadequate maintenance, incorrect
storage, improper assembly or modifications made to
pre-assembled parts.
•
All damages caused by misuse and abuse of the appliance
(not using it according to the instructions in this manual,
using it for commercial purposes, using it as a fire basket...).
•
All consequential damages caused by careless or
non-compliant use of the appliance.
•
Rust or discolouration caused by external influences, the use
of aggressive detergents, exposure to chlorine... These
damages are not regarded as manufacturing defects.
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