Troubleshooting - Swisscom Office 30 Mode D'emploi

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Troubleshooting

Your call partner can not hear you or you can not hear him
Ensure that the handset cable is correctly plugged into the handset and the telephone.
Handset off-hook, no dialling tone, no display
Ensure that the telephone connecting cables on the telephone and at the telephone
socket are correctly plugged in.
Display showing but no connection
Your telephone is connected correctly but it might be barred. Unbar it (see "Barring and
unbarring your telephone").
Programmable keys cannot be programmed
It is possible that the programming function has been barred. Unbar it (see "Barring and
unbarring your telephone").
Unbarring the telephone if password is forgotten
Ask the operator to overwrite your password from the exchange.
Display: "Wrong Terminal Type"
Another terminal has been logged in initially. If you wish to log in your new terminal
correctly, then go into the submenu "Dir. entry" or "Keys" of the programming mode.
"Set new Term" is shown type "yes" or "no". Note that by pressing "yes" you may loose
all your data. If you do not wish to log in your new terminal, press "i". Standard
telephone functions can still be used.
Display: "trying to register"
The telephone cannot be logged in; check with your attendant or a specialist.
Note If other messages appear, ask your system manager for help.
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