Palm m100 Serie Manuel D'utilisation page 22

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Troubleshooting
connection you use) is checked on the menu. If not, click it to insert
a check mark.
Mac computer.
folder. Click the HotSync Controls tab and make sure the Enabled
option is selected.
Press the HotSync button
3.
Watch your monitor to see if the HotSync Progress dialog box
4.
appears (you can also hear the HotSync tones on your handheld).
If the HotSync Progress dialog box does not appear, your handheld
and computer are not communicating. See "Troubleshooting
communication problems" later in this chapter.
If the HotSync Progress dialog box appears, your handheld and
computer are communicating. See "Troubleshooting data
synchronization problems" later in this chapter.
Troubleshooting communication problems
Check your connections:
Check the contact points on your handheld and on the HotSync
1.
cradle/cable and make sure they are clean and free from
obstruction.
Make sure that your handheld is seated firmly on the HotSync
2.
cradle/cable.
Check the HotSync cradle/cable connection on the back of your
3.
computer to make sure it is properly attached.
Press the HotSync button on the cradle/cable to perform a
4.
HotSync operation.
If your problem persists, check your handheld settings.
Check your handheld settings:
Turn on your handheld and tap the Applications icon
1.
Tap the HotSync icon
2.
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Double-click the HotSync Manager icon in the Palm
on the cradle/cable.
.
.