EN
FHMF 604 3G DC C / FHMF 604 4G C / FHMF 755 4 G DC C
MAINTENANCE AND REPAIR
Troubleshooting
In case of any operation problems, contact the
Franke Technical Service Centre.
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Z
Make sure that maintenance on electrical
components is carried out only by the
manufacturer or the customer service.
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Make sure that damaged cables are
changed only by the manufacturer or the
customer service.
This information is given on the data plate on the booklet or under the hob.
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Z
If the hob doesn't operate correctly, before calling the Franke Technical Service Centre,
refer to the Troubleshooting Guide to determine the problem:
Type of failure
A
The burner fails to ignite,
does not stay lit or the flame
is not steady
B
The containers (pots, pans,
kettles) are not stable
If after the above checks the fault still occurs, get in touch with the nearest Franke Technical Service
Centre
X
Z
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TROUBLESHOOTING GUIDE
Check if:
1
The gas or electrical supplies are not shut off
2
The gas supply tap is open
3
The refillable gas cylinder (liquid gas) is not empty
4
The burner openings are not clogged
5
The plug end is not dirty
6
All the burner parts have been positioned correctly
7
There are no draughts near the hob
8
When lighting the burner, the knob has been pressed
for enough time to activate the protection device
(see page 11 „Operation")
9
The burner openings are not clogged near the thermocouple
10
The minimum gas setting is correct
11
The bottom of the container is perfectly flat
12
The container is centered on the burner
13
The grids have not been exchanged or positioned incorrectly
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When contacting the customer service,
please provide the following information:
type of fault
appliance model (Art. / Cod.)
serial number (S.N.)