Breville Dual Boiler BES900XL /B Fonctionnement page 19

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PRoBLEM PoSSIBLE CAUSES
Espresso runs out • Portafilter not inserted in
the group head correctly.
around the edge of the
portafilter
and/or
• There are coffee
grounds around the
Portafilter comes out
filter basket rim.
of the group head
during an extraction
• Filter basket rim is
wet or underside of
portafilter lugs are wet.
Wet surfaces reduce the
friction required to hold
the portafilter in place
whilst under pressure
during an extraction.
• Too much coffee in the
filter basket.
Unable to set Auto • Clock not set.
Start time
E1, E2 or E3 error • An error that cannot
be reset by the user
message on LCD
has occurred.
screen
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WhAt to Do
Ensure portafilter is rotated
to the right until the handle is
past the center and is securely
locked in place. Rotating past
the center will not damage the
silicone seal.
Clean excess coffee from
the rim of the filter basket to
ensure a proper seal in group
head.
Always ensure filter basket and
portafilter are dried thoroughly
before filling with coffee,
tamping and inserting into the
group head.
Ensure upper edge of the
metal cap on the tamper is
level with the rim of the filter
basket after tamping.
Set clock.
Call Breville Consumer
Service.
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PRoBLEM PoSSIBLE CAUSES
Coffee puck is sticking • This is normal and
happens occasionally.
to the shower screen
The dry puck feature
creates a slight
vacuum on top of the
coffee puck which
will occasionally hold
the puck against the
shower screen instead
of leaving it in the filter
basket.
Pumps continue to • Using de-mineralized
operate / Steam is or distilled water which
is affecting how the
very wet & spitty / hot
machine is designed to
water outlet leaks
function.
WhAt to Do
We recommend using cold,
filtered water. We do not
recommend using water
with no/low mineral content
such as de-mineralized or
distilled water. If the problem
persists, contact Breville
Consumer Service.
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