Faq - Telecom Behnke a Serie Manuel

Manual Door intercom devices a / b series 20 / 30 / 40 / 50 / 20-0028A/-0028B
GB GB

FAQ

faQ
8.
Door dials no or wrong telephone number
▸
Telephone number from default settings has
not been re-configured
▸
Wrong telephone number configured
▸ Door intercom device has not accepted the
set-up, cf.: Door intercom device cannot be
configured
▸
Remote station in the house rings once, no
voice call *2 (pause for 2 seconds) config-
ure before and after the telephone number
Door intercom device cannot be configured
remotely
▸
The telephone with which you are configuring
the door intercom device does not send any
DTMF tones
▸ Correctly enter the set-up mode with **0000
No (direct) voice call after connection
▸
Check a / b port
system must be generated as telephone port,
not as TFE/door intercom device/FTZ
Device is constantly initialising during set-up
▸
Check a / b port, deactivate line monitoring if
activated, a / b port must not be disconnected
No busy tone after disconnection, but initialisa-
tion of the intercom
▸
Check a / b port, there is no busy tone, but the
telephone system must send a busy tone after
the end of the call. Telephone system must
send a busy tone when ending the call.
88
Use telephone with DTMF tone
Port in the telephone
Name plate not illuminated
▸
Power supply is missing
▸
Polarity of power supply is reversed
▸
Check connection from name plate to basic
electronics
Door opener is not triggered
▸
Check door opener connection
contact
▸
Power supply for door opener missing
on-site (not parallel to Behnke power
supply)
▸
Telephone does not send DTMF tones -> cf.:
Door intercom device cannot be configured
▸
Code for opening doors is not or wrongly
configured (default setting 0#)
▸ Confirm code entry with #
Door intercom device without function
▸
Check a / b port, measure if necessary
▸
If additional power supply is connected,
check if it is potential-free
▸ Multiple door intercom devices are connected
in parallel each telephone requires its own
analogue connection and its own poten-
tial-free power supply
▸
Coil current of the telephone system is
sufficient
must be more than 20 mA
▸
Cf: Technical Specifications of the door inter-
com device
Use closing
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