faults
what should I do if...
If the appliance does not work properly, it does not always mean that it is defective. Try
to deal with the problem yourself first. Phone the service department if the advice given
below does not help.
If the light next to the childproof lock starts blinking, this indicates a malfunction. Count
the number of long and short pulses. Error codes lower than ten are indicated by a
number of short pulses. Error codes higher than ten are indicated by a long pulse
followed by a number of short pulses. Error codes higher than twenty are indicated by
two long pulses followed by a number of short pulses. For example, two long pulses
and three short pulses indicates error code 23. Write down the number of pulses on a
piece of paper, so that you can inform the engineer of the indicated error code when he
comes.
fault
cause
Burner does not burn or ignite
Burner is dirty or damp.
properly.
Burner cap not fitted on the
burner correctly.
The ventilation slots at the rear
of the appliance are blocked.
Appliance is not suitable for the
type of gas used.
The flame protection has shut
off the gas supply.
Sparking plug dirty.
The spark ignition sparks, but
does not ignite.
Burner is dirty or damp.
Burner cap not fitted on the
burner correctly.
The gas taps were not turned
off during switching on.
After a cooking time of four
The burners suddenly go out.
hours, the burners go out
automatically.
GB 10
solution
Clean and/or dry the burner.
Fit the burner cap on the burner
correctly.
Unblock the ventilation slots.
Check the data plate and
contact service if necessary.
Turn all the control knobs to the
0 setting and ignite the burner
again. If this malfunction
happens again, check whether
the burner caps have been put
on the burners correctly and
whether the burners, ignition
pin and/or ionisation pin are
clean and dry.
Clean the sparking plug.
Clean and/or dry the burner.
Fit the burner cap on the burner
correctly.
Turn off all gas taps and relight
the appliance.
Turn off al gas taps and relight
the appliance.
disposal of packaging and appliance
The appliance's packaging is recyclable. The following can be
used:
• cardboard;
• polyethylene film (PE);
• CFC-free polystyrene (PS rigid foam).
Dispose of these materials in a responsible way and in
accordance with government regulations.
The authorities can provide you with information about how
to dispose of discarded domestic appliances in a responsible
way.
appliance variant I,
appliance variant II,
natural gas
burner
rating
rating
rating
rating
G25
G20
G25
G30
25 mbar
20 mbar
20 mbar
29 mbar
kW
kW
kW
kW
simmer:
0.75
0.83
0.68
0.85
high setting
semi-rapid: high
2.50
2.75
2.25
1.75
setting
rapid: high setting
2.90
3.20
2.60
2.80
2-ring burner:
high setting
5.50
5.50
5.00
5.50
The stated ratings are nominal power ratings.
environmental aspects
appendix
gas information
appliance variant III,
liquid gas
liquid gas
low pressure
high pressure
rating
rating
rating
rating
rating
G31
G31
G30
G31
G31
29 mbar
37 mbar
50 mbar
50 mbar
67 mbar
kW
kW
kW
kW
kW
0.70
0.83
0.90
0.75
0.90
1.50
1.70
2.00
1.70
2.00
2.40
2.75
3.20
2.75
3.20
4.85
5.40
5.50
4.75
5.50
GB 11