faults
what should I do if...
If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first. Phone the service department if the advice
given below does not help.
fault
cause
The appliance does not work
No electricity.
and the lights are not on.
The hob does not work.
The appliance has been
F9 or FA appears in the
connected incorrectly or the
display or the appliance
mains voltage is not right.
immediately starts to beep
when it is connected.
The hob does not work.
Two buttons pressed at the
F99 appears in the display.
same time, the glass top is
dirty or there is an object
lying on the controls.
The fan switches on
The appliance is checking
spontaneously.
itself after a power failure.
Message F7 or F8 appears.
Overheating of the
electronics in the hob.
After the zone has been
Unsuitable pans or no pan on
switched on, the zone
the cooking zone.
displays continue to flash.
The appliance cannot be
Appliance is locked.
switched on.
Bringing food to the boil
Small pan used.
takes longer than expected.
Fault codes F00 in the
A control is defective, dirty or
display.
has an object lying on it.
Fault codes F01 – F11 in the
Button operated too long or
display.
too much damp in the
appliance.
GB 26
solution
Check the electrical
installation (main fuse(s),
connection).
check the installation.
Operation error or clean glass
top.
The fan switches itself off.
Let the appliance cool down.
Press any button and the
message disappears. Start
again on a lower setting.
Use a suitable pan (see
page 9).
Keep the button with the key
symbol pressed for a few
seconds.
Use a pan with a diameter
approximately the same as
the cooking zone.
Clean the appliance or have it
repaired. Do not place objects
on the control panel.
Clean the appliance or have it
repaired. Do not place objects
on the control panel.
Only a qualified electrician should connect the hob to the
mains supply!
The installation should be performed in accordance with the
applicable national and local regulations. Damage caused by
improper installation or connection is not covered by the
guarantee.
safety instructions
For the appliance to work well, it is important:
• That there is sufficient ventilation to allow the hob to cool
down, in accordance with the possibilities specified in this
chapter.
• The ventilation air drawn in by the hob must not be warmer
than 35 °C. Bear this in mind if the oven is to be built in
under the hob.
• That the connecting cable hangs freely and is not caught by
a drawer.
• The worktop should be a minimum of 2.8 cm and a
maximum of 5 cm thick.
• The worktop is flat.
• If the hob is to be built in any nearer than 40 mm from an
adjacent wall or kitchen cabinet, either to the back or side
of the appliance, the wall or cabinet should be lined with a
heat resistant material.
installation
general
GB 27