Observations
The blind does not
For a blind equipped with a J4WT
operate.
motor, there was a power outage
when setting the lower end limit
when the blind was at the upper
end limit.
The end limits have been incorrectly
The blind stops too
set.
soon or too late.
Despite the presence
The battery of the Somfy io sunlight
of a sunlight sensor,
sensor is weak.
when the sunlight is
low the blind does
not tilt the slats to the
The sensor is paired/set.
horizontal position.
The sensor is not paired/set.
I can't tilt the slats
The remote control is not
easily.
compatible.
I can't tilt the slats
The angular travel is incorrectly set. Re-set the angular travel.
properly.
When setting or
pairing, one or more
blinds do not respond
The pairing or setting procedure
as per the description
was not performed correctly.
in the installation
guide.
The "my" position is
The "my" position is cleared.
not working.
My "my" position
The angular travel is incorrectly set.
cannot be repeated.
ladders.
I can't clear the "my"
position with my Easy
Your control point is too old (Index
Sun io control point.
E or older).
An orange indicator
control point when
The linear travel is incorrect.
the blind operates.
© 2013 Somfy SAS. All rights reserved. 02/2013
Possible causes
Solutions
Use the setting tool, reference 9015971, to
re-set the end limits.
Readjust the end limits.
Check whether the battery is weak and
replace it if necessary.
Re-set the angular travel.
Refer to the corresponding guide to pair/set
the sensor.
Pairing and using a Situo mobile io VB/Easy
Sun io/Composio io/Smoove io remote
control (Mode 3).
Switch off the mains power supply and,
if necessary, repeat the pairing/setting
procedure from the beginning.
Program the "my" position.
Readjust the angular travel and then reset
the "my" favourite position.
No solution by adjusting the EVB - Slim
receiver for Variation io. Recall the "my"
position from the lower end limit.
Clear the "my" position with another paired
control point.
Re-set the linear travel.