Apex iX Sense CPAP System Manuel D'instructions page 26

iX Sense / English
Error and Alarm Messages shown on LCD
The table below lists Error and Alarm solutions for the issue that may happen. If the issue persists, contact your
care provider's service agent or APEX. Do not Open the device.
Message Message in
type
Error
Code
Definition
LCD
Remove the Humidifier
E001
during treatment
E002 SD communication fail
Remove the SD card while
E003
data is being processed
E004 Wi-Fi signal is too weak
No Wi-Fi connection
E005
Troubleshooting
Do not remove the humidifier during
treatment.
1. Ensure the SD card is inserted into the
slot.
2. Ensure the SD card has enough capacity.
3. Use SD card certified by APEX Medical.
Do not remove SD while data is being
processed.
1. Please put the device closer to AP. Ensure
the device is placed where there is
coverage (ie, on your bedside table, not
in a drawer or on the floor). The icon of
wireless should be turned on if the
wireless coverage is good.
1. Ensure the Wi-Fi is on and Wi-Fi setting is
correct.
2. Ensure the device is placed where there
is coverage (ie, on your bedside table,
not in a drawer or on the floor). The icon
of wireless should be turned on if the
wireless coverage is good.
(Flashing: No Wi-Fi connection)
3. If the above solution is not working,
please send the SD card to your care
provider. The SD card also contains your
therapy data.
4. Make sure there is no change in the
IT-network configuration (or Make sure
there are no co-existence interfere by
adding new item/dis connect item to the
connected IT-network)
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