Axonics 2501 Manuel page 65

Troubleshooting
Issues with the CP Display
Issue
CP does not turn on
The CP touchscreen is
unresponsive
CP screen fails during use
Presentation
CP does not power up, including no
light behind power button
CP power button lights up but CP screen is
blank
CP display is on but does not respond to
touch.
CP display turns blank during use
Resolution
Charge the CP then attempt to turn on the CP.
•
If the CP still does not turn on, contact Axonics.
•
Turn the CP off by holding the power button, then turn
•
the CP back on.
If the screen still does not display, contact Axonics.
•
Turn the CP off by holding the power button, then turn
•
the CP back on.
If the screen still does not respond to touch, contact
•
Axonics.
Check the CP power light to see if the CP is no longer on.
•
If the CP is still on, turn the CP off then back on.
•
If the CP power light is off, charge the CP because the
•
battery may have died. (A message should have displayed
about the the low battery). After a period of charging, try
to turn on the CP.
If the screen still does not display or continues to turn off
•
during use, contact Axonics.
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