Troubleshooting; General Troubleshooting Tips; Hp Business Inkjet 2200/2250 Quick Checkup - HP C2688A Mode D'emploi

General Troubleshooting Tips

1. Check the printer LCD panel. There are two types of LCD errors:
Example Solution
BLACK CARTRIDGE See the online User's Guide for information on how to
FAULTY, REPLACE, resolve such errors.
CLOSE ALL COVERS,
etc.
E: XXXX Your printer may have a hardware problem. Turn OFF
the printer, wait for a few seconds and then turn it ON
E: XXXX-X-Y-Z
again. If the message persists, your printer may need
E: XX
servicing, write down the error code and contact HP.
2. If the LED is flashing and the printer does not print, lift up the
printhead access cover and make sure the carriage latch properly
secures the hook on the printhead cover.

HP Business Inkjet 2200/2250 Quick Checkup

 Check the power
Make sure the power cord is connected firmly to the printer and
to a working outlet, and that the printer is turned on.
 Check the paper
Make sure paper is loaded correctly in the tray and that the
paper is not jammed in the printer.
 Check the ink cartridges and printheads
Make sure all four ink cartridges and printheads are properly
installed and that the protective tape covering the ink nozzles has
been removed. Make sure the ink cartridges are not empty.
 Check the printer setup
Make sure your HP Business Inkjet 2200/2250 is selected as the
current or default printer and that Pause Printing is not checked.
 Check the print settings
Make sure the print settings (paper type, paper size, margins,
color, etc.) in the HP Print Settings dialog box are correct.
 Check the parallel port on your computer
Make sure your printer is connected directly to the parallel port.
Do not share the port with other devices such as a Zip drive.
6-1

troubleshooting