e Close the Top Cover and press the Resume button on the printer
to continue.
f Replace the tray.
g If this does not work, turn off the printer and then turn on again.
6. If you cannot locate the jammed paper in any of the trays:
a Turn off the printer and remove the power cord.
b Lift the printer off Tray 2.
c
Remove the jammed paper from the bottom of the printer or from
Tray 2.
d Replace the printer on top of the paper tray.
Printing a Configuration Page
Note: If an HP JetDirect EIO print server card is installed, two pages will print.
To print a Configuration page:
1. Press the Menu button until INFORMATION MENU appears.
2. Press the Item button until PRINT CONFIGURATION appears.
3. Press the Resume button to print the configuration page.
Printing a Diagnostic Test Page
Note: The information on the diagnostic page is useful to our Customer Support
Center in helping you to troubleshoot any printer problem.
1. Press the Menu button until INFORMATION MENU appears.
2. Press the Item button until PRINT DIAGNOSTIC PAGE appears.
3. Press the Resume button to print the diagnostic page.
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