Reset
The Wi-Fi Communication Device can be reset to its factory default settings. With the
device powered on, use a pin to press and hold the Reset button for about 5 seconds
until the LED flashes quickly rather than its normal slow flashing. Release the button
and wait for the device to reboot to its factory default settings.
LED
SDC2039E Wi-Fi Communication Device Setup Guide
Troubleshooting
My Franking Machine will not connect to the Pitney Bowes Data
Centre
•
Check that other PC/Mac's on the wireless network can access the internet.
If they cannot, there is a connection problem not associated with the Wi-Fi
Communication Device.
•
Ensure your PC/Mac is not connected to any network and connect the Wi-Fi
Communication Device to it as described in Step 1 of this guide. Test if the PC/
Mac can access the internet using the Wi-Fi Communication Device as its access
point to the wireless network.
If it can connect: The Wi-Fi Communication Device is setup OK and there may
be a problem with your Franking Machine or the Pitney Bowes online services
availability. Try again a little later. If the problem persists, contact Pitney Bowes.
Reset Button
(Contact details are given in a separate document supplied with your Franking
Machine).
If it does not connect: The Wi-Fi Communication Device is not accessing
your wireless network. If your wireless network requires you to change your
password at set intervals, this could be the problem. The Wi-Fi Communication
Device password might have expired. Reset the Wi-Fi Communication Device as
described in the previous section and set it up again as described in Step 1 of
this guide.
I cannot access the Wi-Fi Communication Device using my PC/Mac
•
Ensure your PC/Mac is not connected to any network and connect the Wi-
Fi Communication Device to it as described in Step 1 of this guide. The Wi-Fi
Communication Device is accessed using the address
http://pitneyboweslogin.net typed into your web browser.
•
The Wi-Fi Communication Device default login details are Username: admin and
Password: admin.
•
If you still cannot access the Wi-Fi Communication Device, reset it as described
in the previous section of this guide. Try accessing again using the default login
details Username: admin and Password: admin.
EN
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