5. Troubleshooting
Steam is coming from the oven
When cooking foods with a high water content (e.g.
oven fries) there may be some steam visible at the rear
grille. Take care when opening the oven door, as there
may be a momentary puff of steam when the oven
door is opened. Stand well back and allow any steam to
disperse.
An oven fan is noisy
The note of the oven fan may change as the oven heats
up – this is perfectly normal.
What cleaning materials are recommended for the range?
See the 'Cleaning' section for a full list of recommended
cleaning materials.
We do not recommend corrosive or caustic cleaners
as these may damage your range.
The knobs get hot when I use the oven, can I avoid this?
Yes, this is caused by heat rising from the oven, and
heating them up. Do not leave the oven door open.
If there is an installation problem and I don't get my
original installer to come back to fix it who pays?
You do. Service organizations will charge for their call
outs if they are correcting work carried out by your
original installer. It is in your interest to track down your
original installer.
If there is an installation problem and I don't get my
original installer to come back to fix it, who pays?
You do. Service organisations will charge for their call
outs if they are correcting work carried out by your
original installer. It's in your interest to track down your
original installer.
Current Operated Ground Fault Circuit Breaker
Where the range installation is protected by a 30mA
sensitivity residual current device (RCD), the combined
use of your range and other domestic appliances may
occasionally cause nuisance tripping.
Food is cooking too slowly, too quickly, or burning
Cooking times may differ from your previous
oven. Check that you are using the recommended
temperatures and rack positions. See the oven cooking
guide section of the instructions. The oven control
settings and cooking times are intended to be used
only as a guide. Individual tastes may require the
temperature to be altered either way, to get the results
you want. Try cooking at a higher temperature setting.
The oven is not cooking evenly
If you are cooking a large item, be prepared to turn it
round during cooking.
If two racks are used, check that space has been left for
the heat to circulate. When a baking sheet is put into the
oven, make sure it is placed centrally on the rack.
Check that the door seal is not damaged.
A dish of water when placed on the rack should be the
same depth all over. (For example, if it is deeper at the
back, then the back of the range should be raised up or
the front lowered).
If the range is not level arrange for your supplier to level
it for you.
Oven not coming on
Is the power on?
If not there may be something wrong with the power
supply. Is the range supply on at the circuit breaker?
Have you set a cooking function?
Oven temperature getting hotter as the range gets older
If turning the knob down has not worked or only
worked for a short time then you may need a new
thermostat. This should be installed by a service
technician (see the 'Service and Parts' section of the
instructions).
Oven temperature getting hotter as the cooker gets older
If turning the knob down has not worked or only
worked for a short time then you may need a new
thermostat. This should be fitted by a service person.
An oven light is not working
The bulb has probably burnt out. You can buy a
replacement bulb (which is not covered under the
warranty) from a good electrical shop. Ask for a 15W
– 230V lamp, FOR OVENS. It must be a special bulb, heat
resistant to 300°C (Fig.5-1).
Turn off the power at the circuit breaker.
Make sure the oven is cool. Open the oven door and
remove the oven racks.
Unscrew the bulb cover by turning counter clockwise. It
may be very stiff (Fig.5-2).
Taking care to protect your fingers in case the bulb
should shatter, unscrew the old bulb.
Screw in the new bulb; screw back the bulb cover. Turn
on the circuit breaker and check that the bulb now
lights.
Hotplate ignition or cooktop burners faulty
Is the power on?
Are the sparker (ignition electrode) or burner holes
blocked by debris?
Are the burner heads correctly located? See the section
entitled 'Cleaning' .
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