Troubleshooting - Tiger JAX-T Série Mode D'emploi

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Troubleshooting

Check the following before requesting repair service.
Problem
The rice or other foods are not
cooked at all.
Rice was not cooked completely by
the preset time.
The Timer function cannot be set.
The display is blurred.
Sounds can be heard during
cooking, steaming, or while the
*1
Keep Warm function is on.
An alarm (3 beeps) sounds when the
Timer function is set.
Water or rice has gotten inside the
rice cooker unit.
When setting the present time,
pressing the [Hour] or [Min] key does
not access the time setting mode.
The elapsed Keep Warm time blinks
on the display when the [Hour] key
is pressed while the Keep Warm
function is on.
The present time, preset timer
settings, and elapsed Keep Warm
time are lost when the power plug is
disconnected.
The lid will not open, or it opens
*1
during cooking.
42
*1 "During cooking" means while cooking rice as well as other types of cooking.
Check point
Is the power plug properly
connected to an outlet?
Does the display show the correct
present time?
Check "The cooking time is excessively long" under "If Rice Does Not
Cook Properly" and take the necessary action.
Does the display show the correct
present time?
Is "0:00" blinking on the display?
Was the "Quick", "Mixed • Sweet",
"Slow Cook", or "Steam" menu
selected?
Was an unacceptable time set?
Are there any grains of burned
rice or any other remaining grains
of rice adhering to gaskets or the
brim of the inner pot?
Is the outer surface of the inner pot
wet?
Do you hear a clicking sound?
Do you hear a sound like scraping
metal?
Do you hear a sound like boiling
water?
*1
(Only during cooking or steaming)
Do you hear a completely different
sound from the above?
An alarm will sound if you do not operate the rice cooker within about
30 seconds after pressing the [Timer] key. Continue setting the Timer
function.
Water or rice inside the rice cooker unit may cause problems. Contact
the place of purchase.
The time cannot be set during cooking,
is on, when the Timer function is in use, or during reheating.
Was the Keep Warm function used
continuously for more than 12
hours?
Was the Keep Warm function used
continuously for more than 6 hours
under the "Slow Cook" menu?
Does "0:00" blink on the display
when the power plug is connected
again?
Are there any grains of rice
adhering to the upper casing, lid
gasket, or around the open/lock
button?
Action
Insert the power plug fully into an
outlet.
Set the correct present time.
Set the correct present time.
Set the present time.
The Timer function is not available
under those menus.
Set a time that is acceptable under
the Timer function.
Completely remove all remaining
rice.
Wipe with a dry cloth.
That is the sound of the
microcomputer controller.
It is not a malfunction.
This is the sound of metal
contracting and rubbing together
due to heat. It is not a malfunction.
It is not a malfunction.
Contact the place of purchase.
when the Keep Warm function
*1
The elapsed Keep Warm time will
blink on the display when the Keep
Warm function has been on for
more than 12 hours.
The elapsed Keep Warm time will
blink on the display when the Keep
Warm function has been on for
more than 6 hours.
The lithium battery has run out.
Contact the place of purchase.
Completely remove all remaining
rice.
Reference
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