• Always use cookware with a clean
base.
• Scratches or dark stains on the surface
have no effect on how the hob
operates.
• Use a special cleaner suitable for the
surface of the hob.
• Use a special scraper for the glass.
Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar,
otherwise, the dirt can cause damage
to the hob. Take care to avoid burns.
TROUBLESHOOTING
WARNING! Refer to Safety
chapters.
What to do if...
Problem
You cannot activate or op‐
erate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
Use a special hob scraper on the glass
surface at an acute angle and move the
blade on the surface.
• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration.
Clean the hob with a moist cloth and a
non-abrasive detergent. After cleaning,
wipe the hob dry with a soft cloth.
• Remove shiny metallic
discoloration: use a solution of water
with vinegar and clean the glass
surface with a cloth.
Possible cause
The hob is not connected to
an electrical supply or it is
connected incorrectly.
The fuse is blown.
You do not set the heat set‐
ting for 10 seconds.
You touched 2 or more sen‐
sor fields at the same time.
Pause operates.
There is water or fat stains
on the control panel.
You put something on one or
more sensor fields.
Progress 33
Remedy
Check if the hob is correctly
connected to the electrical
supply.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
Activate the hob again and set
the heat setting in less than 10
seconds.
Touch only one sensor field.
Refer to "Daily use".
Clean the control panel.
Remove the object from the
sensor fields.