Anti-Scalding Protection / Temperature Limit; Following An Interruption To The Water Supply; Cleaning, Care And Maintenance; Troubleshooting - Stiebel Eltron DCE 11/13 Mode D'emploi

OPERATION

Cleaning, care and maintenance

4.3 Anti-scalding protection / temperature limit
When activating the anti-scalding protection the DHW temperature
can only be set to between 20 °C and 43 °C.
Higher temperature settings are not implemented.
Use the anti-scalding protection in locations such as child nurs-
eries, hospitals, care homes etc.
Note
The qualified contractor can activate the anti-scalding
protection in your appliance (see chapter "Installation /
Installation options / Anti-scalding protection / Temper-
ing device").
4.4

Following an interruption to the water supply

See chapter "Installation / Commissioning / Restarting".
5. Cleaning, care and maintenance
f Never use abrasive or corrosive cleaning agents. A damp f
cloth is sufficient for cleaning the appliance.
f Check the taps regularly. Limescale deposits at the tap out- f
lets can be removed using commercially available descaling
agents.
f Have the electrical safety of the appliance regularly checked f
by a qualified contractor.
24 | DCE 11/13| DCE 11/13 RC| DCE 11/13 H
6.

Troubleshooting

Problem Cause
The appliance will not No power at the appli-
start despite the DHW ance.
valve being fully open.
The flow rate is too low.
The aerator in the tap is
scaled up or dirty.
The water supply has
been interrupted.
The required tempera- Internal anti-scalding
ture is not being reached. protection is activated.
The appliance is no
longer heating the water,
the cold water inlet tem-
perature > 55 °C.
"Con" occasionally ap- The wireless remote con-
pears on the display. trol is outside its range.
"Con" frequently appears The battery is at the end
on the display. of its capacity.
If you cannot remedy the fault, notify your qualified contractor.
To facilitate and speed up your request, provide the number from
the type plate (000000-0000-000000).
Nr.: 000000-0000-000000
Remedy
Check the fuse/MCB in
your fuse box/distribu-
tion board.
Clean and/or descale the
aerator or replace the
special aerator.
Vent the appliance and
the cold water inlet line
(see chapter "Installa-
tion / Commissioning /
Restarting").
Ask a qualified contrac-
tor to deactivate the an-
ti-scalding protection.
Reduce the cold water
inlet temperature.
Reduce the distance
between the wireless
remote control and the
appliance. Resend the
temperature request.
Change the battery (see
chapter "Appliance de-
scription / Changing the
battery").
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