7.2 TROUBLESHOOTING
TROUBLE
The machine does not start up
(STOP pushbutton ON without
active alarms)
The machine does not start up
(STOP pushbutton OFF)
Since the beginning of the
freezing cycle, the compressor
works intermittently
During the freezing cycle the
display shows 0 or very low
figures.
Presence of liquid ice-cream in
the drip drawer
The consistency of the product
is not satisfactorily
The consistency of the product
is excessive
Production times grow longer
and the ice-cream looks wet.
Around the end of the freezing
cycle the values on the display
decrease instead of increasing:
the gelato solidifies and gather
around the beater centre and
does not come out of the
dispensing door.
POSSIBLE CAUSES
Electric trouble or failed safety
micro switch
Incorrect power supply
Master switch OFF or incorrect
power supply
Blown fuse
Faulty electronic card or
pushbutton
(Mod. water) Lack of
condensing water
(Mod. air) Dirty air condenser
or faulty fan.
The beater turns in the wrong
direction (only for T4S three
phase)
Worn out stuffing box
Insufficient consistency
regulation
Excessive consistency
regulation
Worn out scraping blades
Faulty cooling system
Too high ice cream consistency
Unsuitable mix
Unsuitable quantità of mix
REMEDIES
Call a qualified technician
Check the phases.
Close the switch and check the
phases
Check and replace it (call a
qualified technician)
Call a qualified technician
Check for the presence of water
in the water supply system to
which the machine is
connected. Check the taps.
Check that the discharge is not
obstructed.
Clean the condenser with a
brush and check the motor
ventilator for correct operation.
Check the rotation sense and
the electric connections of the
three-phase
line
engineer)
Check and in case of necessity
replace it.
Set at higher consistency
values (see chap. 5.3)
Set at lower consistency values
(see chap. 5.3)
Check and in case of necessity
replace it.
Call a qualified technician
Press DELIVERY and wait a
few
seconds.
Select
consistency values
Check for the correct balancing
of the mix
Scrupulously follow the
declared draw capacity.
ENGLISH - 24
(call
an
lower