Remedy; Fault Messages; Spare Parts - Mennekes AMTRON Manuel D'utilisation Et Guide D'installation

9 Remedy

If a fault occurs the "Fault" symbol lights up or flashes on
the LED information panel. The device cannot be used as
long as the fault has not been rectified.
Possible faults:
„ Wrong or defective charging cable.
„ For versions Professional+ 7,4 / 22 (PnC) only: Residual
current device or circuit breaker has triggered.
To correct the fault, observe the following sequence:
f Terminate the charging process and disconnect the
charging cable.
f Check whether the charging cable is suitable.
f Plug the charging cable back in and start the charging
process.
f For versions Professional+ 7,4 / 22 (PnC) only: Restart
residual current device or circuit breaker.
Î "7.3.1 Restarting residual current device and circuit
breaker"
If the fault could not be corrected, contact your
responsible service partner.
Î "1.1 Service"
9.1

Fault messages

The tasks described below may only be carried
out by a qualified electrician.
The error message can be viewed via the web interface.
A network connection is established.
9
Î "6.1 Setting up a connection to the ECU"
Reading out an error message
f In the web browser, at http://192.168.123.123/operator,
navigate to "State".
f In the "Errors list" row, the error message is displayed
in the second column.
34
Example:
... ...
Errors list Residual current
detected via sensor
... ...
Finding solution approaches for the error message
f Navigate to "Documentation" > "Errors Documentation".
In the second column, "Error activation message", all
error messages are listed.
f Find the current error message in the column,
Error activation message" and follow the solution
approaches in the column, "Corrective actions".
Example:
... Error ... ... Corrective actions
activation
message
... ... ... ... ...
... Residual ... ... The safety mechanism is reset to its
current original state every time the plug is
detected removed and automatically after 15
via sensor minutes if the plug is not removed. If
problem persists check yellow current
transformer and its connection.
... ... ... ... ...
Several Backend-Systems provide additional
assistance for troubleshooting.

9.2 Spare parts

If replacement or accessory parts are necessary for trou-
bleshooting, these must first be checked to ensure the
same design.
f Use only spare parts and accessories that are manuf-
actured and/or approved by MENNEKES.
Î "1.1 Service"
...
...
...