d.
Follow closely the messages that appear on your touch screen as the
system restarts. When the option for starting the system in Software
Update & Recovery mode appears, select the option with your keyboard.
e.
The Software Update & Recovery screen will appear and can be
controlled from your touch screen.
Once in the Software Update & Recovery mode, you can recover your system by
reinstalling a complete image of the software. Follow the instructions below:
1.
Choose the System Update/Recover option in the Software Update &
Recovery menu.
2.
Choose the program image to install from the list. The default image is the
initial version that was delivered with your system and the active image is the
version currently installed. Other listed images are versions you installed prior
to the active version.
3.
Confirm your selection when asked. The system will proceed to update the
system with the selected program image. This takes about two minutes. Press
the OK button to return to the Software Update & Recovery menu.
4.
Select the Return to normal scanner operation button and confirm. The
system will load and initialize all its parameters. Do not turn off the scanner
or interrupt the load process. This step can take up to ten minutes to
complete.
5.
At the end of the system load process, you will be asked to calibrate the touch
screen. Press the arrows and OK button when prompted.
6.
Select the language for your system software.
7.
Accept the HP license agreement.
8.
Your system will complete the recovery process and start up your scan and
copy program interface.
The system software is in the wrong language
Your system's language is set up during installation; to change the language, you
must reinstall the software with a new language selection.
1.
Press Options > Advanced Options > Software Update.
2.
Choose the System Update/Recover option in the Software Update &
Recovery menu.
3.
In the program version image list, choose to install the "active" program image.
4.
Confirm your selection when asked. The system will proceed to update the
system with the program image. This takes about two minutes. Press the
OK button to return to the Software Update & Recovery menu.
5.
Select the Return to normal scanner operation button and confirm. The
system will load and initialize all its parameters. Do not turn off the scanner
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Chapter 4 Troubleshooting
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