There is frost or ice in the refrigerator or freezer
Have the doors been kept open for an extended
period?
Will the doors close properly?
If the doors do not close properly, contact your
installer.
In the event of ice or frost forming inside your Fresh
compartment due to frequent, prolonged opening of
the doors, deactivate the Fresh function for a period
of time by pressing the corresponding button on the
control panel. Wait for the frost or ice to melt, then
remove the drawer and dry the sides and the base
of the compartment.
Unpleasant odours are coming from the interior
Clean the appliance fully in accordance with the
instructions.
Ensure all foodstuffs inside the refrigerator are
kept in sealed containers. Do not keep foodstuffs
for prolonged periods.
The door is difficult to open
The appliance has been designed to provide an
airtight seal when it is closed. When the door is
closed, this may create a partial vacuum inside
the appliance: in this case you should wait a few
seconds for the pressure to equalise before trying
to open it.
The appliance is cooling, but the lights and display
are not working
Check whether the appliance has accidentally been
placed in Sabbath mode
The ice maker is not working
Check that the Ice Maker is on (Ice Maker
on).
Press the button itself to switch it on.
Check that the appliance is connected to the water
supply.
If the filter has not been changed for a long time,
this may limit the water flow.
The ice maker is not producing a lot of ice
On average, the ice maker produces ten ice cubes
every two hours.
The ice cubes are freezing together
If ice is not dispensed regularly, the cubes may
freeze together into a block. In this case, remove
the cubes which are stuck together and let the
container fill up again.
The ice has an unusual colour or flavour
When the Ice Maker is first used, it is advisable to
empty the container after it has filled up for the first
time.
It may be necessary to change the filter cartridge,
above all if the refrigerator has been switched off
for more than a month or the cartridge has not
been cleaned for over six months.
If necessary, contact a plumber or an expert in
water treatment systems to check that the problem
is not due to the water supply.
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If the purchased appliance has been
used as a showroom model, it may have
been placed in a special energy-saving
mode known as Demo mode in which the
appliance appears to be operational (the
lights work and a fictitious temperature
is displayed), but no cooling is actually
performed by the appliance. If you suspect
that your appliance is operating in Demo
mode, please contact your reseller for
support in disabling this function.
EN
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