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Problem
The hob cannot be
turned on.
The touch controls
are unresponsive.
The touch controls
are difficult to
operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
VH20T2.indd 93
VH20T2.indd 93
TROUBLESHOOTING
Possible Cause
No power.
The controls are locked.
There may be a slight film
of water over the controls or
you may be using the tip of
your finger when touching
the control.
Rough-edged cookware.
Unsuitable, abrasive scourer
is used.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
FR
NL
Possible Solution
Make sure the hob is connected
to the power supply and that it is
switched on at the mains socket.
Check whether there is a power
outage in your home or area. If
you have checked everything and
the problem persists, consult a
qualified technician.
Unlock the controls. See section
'Locking
the
instructions.
Make sure the touch control area is
dry and use the ball of your finger
when touching the buttons.
Use cookware with flat and smooth
bases. See 'Cookware'.
See "Cleaning and care'.
This is normal for cookware and
does not indicate a fault.
EN
PT
controls'
for
93
13/5/2024 4:52 PM
13/5/2024 4:52 PM
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