Errors and troubleshooting
Error Message
Situation
No lens filter is attached.
The thermometer probe was not
positioned securely in the ear.
An accurate measurement
was not possible.
POS = position error
Ambient temperature is not within
the allowed operating range
(10 – 40 °C or 50 – 104 °F).
Temperature taken is not within
typical human temperature range
(34 – 42.2 °C or 93.2 – 108 °F).
HI = too high
LO = too low
System error – self-check display
flashes continuously and will not be
followed by the ready beep and the
ready symbol.
If error persists,
If error still persists,
Battery is low, but thermometer will
still operate correctly.
Battery is too low to take correct
temperature measurement.
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Solution
Attach new, clean lens filter.
Take care that the positioning of the
probe is correct and remains stable.
Replace lens filter and reposition.
Press Start button to begin a new
measurement.
Allow the thermometer to remain for
30 minutes in a room where
the temperature is between 10
and 40 °C or 50 and 104 °F .
Make sure the probe tip and lens are
clean and a new, clean lens filter is
attached. Make sure the thermometer
is properly inserted. Then, take a new
temperature.
Wait 1 minute until the thermometer
turns off automatically, then turn
on again.
... reset the thermometer by removing
the batteries and putting them back in.
... please contact the Service Centre.
Insert new batteries.
Insert new batteries.
Product specifications
Displayed temperature range:
Operating ambient temperature range:
Storage temperature range:
Operating and storage relative humidity:
Display resolution:
Accuracy for displayed temperature range
35 – 42 °C (95 – 107.6 °F):
Outside this range:
Clinical repeatability:
Battery life:
Service life:
This thermometer is specified to operate at 1 atmospheric pressure or at altitudes with an atmospheric
pressure up to 1 atmospheric pressure (700 - 1060 hPa).
40 °C
10 °C
Equipment with
See Instruction for use
Operating temperature
type BF applied parts
Subject to change without notice.
This appliance conforms to the following standards:
Standard Reference Edition Title:
EN 12470-5: 2003 Clinical thermometers – Part 5: Performance of infra-red ear thermometers (with
maximum device).
EN 60601-1: 2006 Medical electrical equipment – Part 1: General requirements for basic safety and essential
performance.
EN ISO 14971: 2012 Medical devices – Application of risk management to medical devices.
EN ISO 10993-1: 2009 Biological evaluation of medical devices – Part 1: Evaluation and testing within a risk
management process.
EN 60601-1-2: 2007 Medical electrical equipment – Part 1-2: General requirements for basic safety and
essential performance – Collateral standard: Electromagnetic compatibility – Requirements and tests.
EN 980: 2008 Symbols for use in labeling of medical devices.
EN 1041: 2008 Information supplied by the manufacturer of medical devices.
EN 60601-1-11: 2010 Medical electrical equipment – Part 1-11: General requirements for basic safety and
essential performance – Collateral standard: Requirements for medical electrical equipment and medical
electrical systems used in the home healthcare environment.
This product conforms to the provisions of the EC directive 93/42/EEC.
MEDICAL ELECTRICAL EQUIPMENT needs special precautions regarding EMC. For detailed description of
EMC requirements please contact your authorized local Service Centre (See guarantee card).
Portable and mobile RF communications equipment can affect MEDICAL ELECTRICAL EQUIPMENT.
Please do not dispose of the product in the household waste at the end of it useful life.
To protect the environment, dispose of empty batteries at appropriate collection sites according to
national or local regulations.
34 – 42.2 °C
(93.2 – 108 °F)
10 – 40 °C
(50 – 104 °F)
-25 – 55 °C
(-13 – 131 °F)
10-95% RH (non condensing)
0.1 °C or °F
Maximum Laboratory Error
±0.2 °C
(±0.4 °F)
±0.3 °C
(±0.5 °F)
±0.14 °C
(±0.26 °F)
2 years / 600 measurements
5 years
Storage temperature
Keep it dry
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