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Troubleshooting
Malfunctions often have simple explanations. Refer to the table
before calling the after-sales service, as you may be able to
remedy the fault yourself.
Malfunction table
Problem
The appliance does not work.
The oven lighting has failed.
The flame (oven) does not burn
through all outlet openings.
The door panel steams up when the
oven is hot.
Replacing the oven light bulb
If the oven light bulb fails, it must be replaced. Replacement
heat-resistant bulbs can be obtained from the after-sales
service or from specialist retailers. Please specify the E number
and FD number of your appliance. Do not use any other type of
bulb.
:
Risk of electric shock!
When replacing the cooking compartment bulb, the bulb socket
contacts are live. Before replacing the bulb, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box.
Open the appliance door.
1.
Lay a tea towel in the cold cooking compartment to prevent
2.
damage.
Remove the glass cover for the oven light bulb using a
3.
suitable tool (e.g. screwdriver).
Unscrew the oven light bulb.
4.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate is on the side of the oven
door.
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.
After-sales service
O
Please be aware that a visit by an after-sales engineer will be
charged if a problem turns out to be the result of operator error,
even during the warranty period.
Possible cause
Fuse defective
Power cut
Oven light is faulty
Normal build-up of dirt
Normal occurrence; caused by the differ-
ence in temperature.
FD no.
:
Risk of injury!
Incorrect repairs are dangerous. Repairs may only be carried
out, and damaged power and gas lines replaced, by an after-
sales engineer trained by us. If the appliance is faulty, unplug
the mains plug or switch off the fuse in the fuse box. Shut off
the gas supply. Contact the after-sales service.
Remedy/information
Look in the fuse box and check that the circuit
breaker is OK.
Check whether the kitchen light is working.
Change the oven light bulb. (see section
"Replacing oven light")
The burner must be professionally cleaned.
Not possible; this has no effect on oven per-
formance.
Replace the oven light bulb with one of the same type.
5.
Voltage: 240 V;
Power: 25 W;
Thread: E14;
Temperature resistance: 300 °C
Press the glass cover of the oven light bulb back on.
6.
Remove the tea towel and switch the circuit breaker back on.
7.
Check whether the oven lighting is working again.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0844 8928999
GB
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
01450 2655
IE
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
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