Dogtra PATHFINDER2 Serie Manuel Du Propriétaire page 25

Procedure for Repair Work
If the unit is malfunctioning, please refer to the "Troubleshooting Guide" in
the Owner's Manual and contact customer service by phone at 1-778-956-7922
or by email at Info.canada@dogtra.com, for technical support, before sending it
to Dogtra-Canada for Service.
The cost of shipping products under warranty back to Dogtra-Canada is the
customer's responsibility. Dogtra-Canada is not responsible for units damaged
or lost in transition to Dogtra. Dogtra-Canada is not responsible for loss of
training time or inconvenience while the unit is in for repair work.
Dogtra-Canada does not provide loaner units or any form of compensation
during the repair period. A copy of the sales receipt showing the purchase date
is required before warranty work is initiated.
Please include a brief explanation outlining the problem and include your name,
address, city/state/zip code, daytime phone number, evening phone number,
and email address. If the repair costs are not covered under warranty, we
will call you for payment information and authorization. For any questions
concerning your Dogtra products, call us at 1-778-956-7922, or email us at
Info.canada@dogtra.com.
Dogtra-Canada
8661 201st Street, 2nd Floor Langley, BC, V2Y 0G9
The diagrams and representations in the manual may differ slightly from the actual product
depending on the model type.
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