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8
Troubleshooting
Please review this list before calling the
service. It will save your time and money.
This list includes frequent complaints that
are not arising from defective work-manship
or material usage. Some of the features
described here may not exist in your
product.
The refrigerator does not operate.
• The plug is not inserted into the socket
correctly. >>> Insert the plug into the
socket securely.
• The fuse of the socket which your
refrigerator is connected to or the main
fuse have blown out. >>> Check the fuse.
Condensation on the side wall of the
fridge compartment (MULTIZONE, COOL
CONTROL and FLEXI ZONE).
• Door has been opened frequently. >>>
Do not open and close the door of
refrigerator frequently.
• Ambient is very humid. >>> Do not install
your refrigerator into highly humid places.
• Food containing liquid is stored in open
containers. >>> Do not store food with
liquid content in open containers.
• Door of the refrigerator is left ajar. >>>
Close the door of the refrigerator.
• Thermostat is set to a very cold level. >>>
Set the thermostat to a suitable level.
Compressor is not running
• Protective thermic of the compressor will
blow out during sudden power failures or
plug-out plug-ins as the refrigerant
pressure in the cooling system of the
refrigerator has not been balanced yet.
The refrigerator will start running
approximately after 6 minutes. Please
call the service if the refrigerator does
not startup at the end of this period.
• The fridge is in defrost cycle. >>> This is
normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs
periodically.
• The refrigerator is not plugged into the
socket. >>> Make sure that the plug is fit
into the socket.
• Temperature settings are not made
correctly. >>> Select the suitable
temperature value.
• There is a power outage. >>>
Refrigerator returns to normal operation
when the power restores.
The operation noise increases when the
refrigerator is running.
• The operating performance of the
refrigerator may change due to the
changes in the ambient temperature.
It is normal and not a fault.
The refrigerator is running frequently or
for a long time.
• New product may be wider than the
previous one. Larger refrigerators
operate for a longer period of time.
• The room temperature may be high. >>>
It is normal that the product operates for
longer periods in hot ambient.
• The refrigerator might be plugged in
recently or might be loaded with food.
>>> When the refrigerator is plugged in
or loaded with food recently, it will take
longer for it to attain the set temperature.
This is normal.
• Large amounts of hot food might be put
in the refrigerator recently. >>> Do not
put hot food into the refrigerator.
• Doors might be opened frequently or left
ajar for a long time. >>> The warm air
that has entered into the refrigerator
causes the refrigerator to run for longer
periods. Do not open the doors frequently.
• Freezer or fridge compartment door
might be left ajar. >>> Check if the doors
are closed completely.
• The refrigerator is adjusted to a very low
temperature. >>> Adjust the refrigerator
temperature to a warmer degree and
wait until the temperature is achieved.
• Door seal of the fridge or freezer may be
soiled, worn out, broken or not properly
seated. >>> Clean or replace the seal.
Damaged / broken seal causes the
refrigerator to run for a longer period of
time in order to maintain the current
temperature.
Freezer temperature is very low while the
fridge temperature is sufficient.
18 / 21 EN
Refrigerator / User manual
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