Sage the Duo-Temp Pro BES810 Guide Rapide page 14

TROUBLESHOOTING
PROBLEM
Coffee drips from the
portafilter spouts
Machine is making a loud
and continuous pumping
noise
No steam is generated
14
POSSIBLE CAUSES
The water tank is empty
or low
Coffee grind is too fine
Too much coffee in basket
Machine is blocked by
mineral deposits
Water tank is empty
Water tank is not securely
in place
Machine is not turned on
Water tank is empty
Control Dial not in 'Steam'
position
Steam Wand is blocked
WHAT TO DO
Fill the water tank.
Ensure you use a suitable
espresso grind. Refer to
'Extraction Guide' on page 8.
Refer to 'Coffee Dose &
Tamping' on page 7.
Decalcify the machine. Refer
to 'Descaling' on page 10.
Fill the water tank.
Push water tank down
completely to lock
into place.
Ensure the machine is
plugged in, switched On
at the power outlet and
the POWER button
is pressed.
Fill the water tank.
Turn the Control Dial to the
'Steam' position. Use the
'SELECT' button to toggle
to 'Steam'.
Ensure the 'Steam' LED
is illuminated for steam
and the 'Hot Water' LED is
illuminated for hot water.
Use the pin on the cleaning
tool to clear the opening. If
the steam wand continues
to be blocked remove the
tip of the steam wand using
the spanner in the middle of
the cleaning tool. Refer to
'Cleaning the Steam Wand'
on page 11.