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10.6. Troubleshooting
If the device does not function properly when the power plug is connected to the
power socket, please check the Hot Air Generator using the tips in the following
table:
Problem
The VOLCANO MEDIC 2
does not show mains
operation on the display;
the heater and pump
cannot be activated.
Message on the display:
Line 1: „ERR"
Line 2: number, followed
by the letter „r" or „n"
Possible fault messages:
01r
02r
10. H O T A I R G E N E R AT O R
Possible cause/remedy
Please make sure that the mains supply current is on
and that the fuse (in the mains fuse box) is switched
on and is not defective.
If the Hot Air Generator still does not function, the
internal fuse may have been triggered.
In this case, send the VOLCANO MEDIC 2 Hot Air
Generator to our Service Center.
Device faulty. Perform a factory reset if number + „r"
is displayed. Display of number + „n" is an irreversible
error; the VOLCANO MEDIC 2 Hot Air Generator must
be sent to our Service Center.
Internal communication fault. Restart recommende
The device is either outside its specified tempera-
ture, or internal overheating has occurred. Switch
the device off, pull the power plug out of the socket,
and leave the device for min. 30 mins at room tem-
perature without operating it. If the fault continues
after 30 mins., contact our Service Center.
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