Troubleshooting - Health O Meter PROPLUS 2000KL Mode D'emploi

TROUBLESHOOTING

Refer to the following instructions to check and correct any failure before contacting qualified
service personnel.
SYMPTOM
Scale does not turn on
Questionable weight or
the scale does not zero
Weighing is performed but
the display shows "weigh"
and "reweigh" every few
seconds; the weighing
process takes too long and
no weight is displayed.
The display shows
"Overload" message
The display shows
"LOW BAT" message
The display shows
"Load Cell Error" message
POSSIBLE CAUSE
1. Dead Battery
2. Faulty electrical outlet
3. Bad power supply
1. External object
interfering with the scale
2. The weight of the
stretcher tare was not
set correctly (see p. 4)
3. The patient's center
mass is not at the center
of the stretcher and one
of the hanging hooks of
the lifter boom does not
lie on the lifter beam
4. Scale is out of
calibration
The patient is not still
The load on the scale
exceeds the capacity
(see page 3)
The batteries are empty
There is a problem with one
or more load cells or the load
cell cable is disconnected
- 14 -
CORRECTIVE ACTION
1. Replace batteries
2. Use a different outlet
3. Replace adapter
1. Remove interfering object
from the scale
2. Take the patient and the
stretcher off the scale,
zero the scale, hang the
stretcher on the scale and
enter the tare weight.
After the tare weight is set
start weighing action.
3. Take the patient off the
stretcher and re-position
so that the center mass
will lie between the two
hoops.
4. Check weight with known
weight value
Ask the patient to be still or
change the scale to use the
live weight setting (p.13 of the
ProPlus® Display Module
User Manual)
Remove the excess weight
and use the scale according
to its limits
Replace batteries according to
instructions on page 12
Check load cell cable
connection at the display and
platform assembly ports (see
page 10). If the problem is not
corrected, refer to qualified
service personnel to replace
the defective load cell