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Q:
Why does my food come out oily and under cooked?
A:
First, check that you have entered the correct cook time. It may be the temperature sensing plug
has become damaged or has a poor connection with grease. This will cause the temperature to
misread. Check the actual oil temperature with a separate thermometer to verify it is accurate.
Q:
My display is showing BASKET MOTOR ERROR and COULD NOT FIND HOME or COULD NOT
LEAVE HOME.
A:
Press the POWER button or un-plug the AutoFry. This will clear the display and silence the
beeping. These are error messages for the basket motor. One of several things could cause these
messages:
•
The Teflon cook basket is not properly installed. Be sure the basket rod is seated correctly in
the basket cam and the receiver clip.
•
A power interruption during a cook cycle. Remove the basket, run the unit through a short
cook cycle then replace the basket.
•
Although the basket motor is very durable, it is a moving part. All moving parts are subject to
malfunction. If this is the case, please call the AutoFry service department.
Q:
The keypad on the AutoFry displays TEMPERATURE ERROR.
A:
Press the POWER button or un-plug the AutoFry. This will clear the display and silence the
beeping.
•
OPEN PROBE: Check the probe connections for a loose or damaged connection.
•
TEMP TOO HIGH: The circuit senses a temperature higher than 401°F. Check for loose, dirty
or damaged plug connections.
•
NOT READY FOR 30 MINUTES: Oil temperature fails to reach the minimum temperature of
325°F. Wait for the temperature to get above 325°F before entering the next order. Check
for loose, dirty or damaged plug connections. Press the reset button for the high limit
thermostat on the bottom of the heater box.
•
EXCESSIVE CHANGE: Any time the oil temperature fluctuates by 50°F in a five second period,
this error will be displayed. Check the oil level and add if necessary.
If the errors continue, please call the AutoFry Service Department at 1-800-348-2976 x.1112.
Our Service Technicians will always attempt to correct the problem over the phone. If this is not
possible, a service company in your area will be contacted and dispatched to your location.
UNAUTHORIZED SERVICE ON THE AUTOFRY MAY VOID THE WARRANTY!
63-0132 MTI-5 TS OM 01/24
AutoFry
MTI-5 Operator's Manual
See Troubleshooting Guide on pages 27 – 30.
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