Problem
The outside of the appliance
becomes hot during use.
My home-made fries do not turn
out as I expected.
The Airfryer does not switch on.
I see some peeling off spots inside
my Airfryer.
Possible cause
The heat inside radiates to the
outside walls.
You did not use the right potato
type.
The amount of ingredients in the
basket is too big.
Certain types of ingredients need
to be shaken halfway through the
cooking time.
The appliance is not plugged in.
Several appliances are connected
to one outlet.
Some small spots can appear
inside the pan of the Airfryer due
to the incidental touching or
scratching of the coating (e.g.
during cleaning with harsh
cleaning tools and/or while
inserting the basket).
Solution
This is normal. All handles and
knobs that you need to touch
during use stay cool enough to
touch.
The pan, the basket, and the inside
of the appliance always become
hot when the appliance is
switched on to ensure the food is
properly cooked. These parts are
always too hot to touch.
If you leave the appliance
switched on for a longer time,
some areas get too hot to touch.
These areas are marked on the
appliance with the following icon:
As long as you are aware of the
hot areas and avoid touching
them, the appliance is completely
safe to use.
To get the best results, use fresh
floury potatoes. If you need to
store the potatoes, do not store
them in a cold environment like in
a fridge. Choose potatoes whose
package states that they are
suitable for frying.
Follow the instructions in this user
manual to prepare home-made
fries.
Follow the instructions in this user
manual to prepare home-made
fries.
Check if the plug is inserted in the
wall outlet properly.
The Airfryer has a high wattage.
Try a different outlet and check
the fuses.
You can prevent damage by
lowering the basket into the pan
properly. If you insert the basket at
an angle, its side may knock
against the wall of the pan,
causing small pieces of coating to
chip off. If this occurs, please be
informed that this is not harmful
as all materials used are food-safe.
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