Grundfos UP Serie Notice D'installation Et De Fonctionnement page 15

Limited manufacturer's warranty
1. Limited manufacturer's warranty
This Limited Manufacturer's Warranty outlines applicable coverage and claims procedures for the pumps
manufactured by Grundfos (the "Product").
This Limited Manufacturer's Warranty is provided for consumer products sold and used in Canada only
and applies to consumer transactions as defined in the applicable provincial and territorial laws. In case
of non-consumer products, please refer to Grundfos' warranty terms defined in clause 10 of Grundfos
Canada Terms and Conditions of Sale of Product and Services available at:
www.grundfos.com/ca/legal/general-terms-and-conditions-of-sales-and-delivery
This Limited Manufacturer's Warranty provides specific rights and limitations. Some of the limitations may
not apply to you, and you may also have other rights that vary from province to province.
Scope of the Limited Manufacturer's Warranty
Subject to the following warranty terms and conditions, Grundfos Canada Inc. of 2941 Brighton Rd,
Oakville, ON L6H 6C9, Canada ("Grundfos"), warrants to the original consumer (the "Purchaser") that the
new Product manufactured by Grundfos is free from defects in design, material and workmanship under
normal use and service for a period of twenty-four (24) months from the date of retail purchase but no
greater than a period of thirty (30) months from the date of manufacture which is set forth on the
Product's nameplate and on the Product's packaging (the "Warranty Period").
Note that when purchasing a Grundfos Product online, it is important to check the date of
manufacture and the duration of the warranty with the seller as the Product might no longer be
covered under this Limited Manufacturer's Warranty.
This Limited Manufacturer's Warranty applies exclusively to a new Grundfos Product sold and used in
Canada. This Limited Manufacturer's Warranty does not apply to any Product sold "as is" or "sales final".
This Limited Manufacturer's Warranty is not transferrable by the original Purchaser. Products sold by
Grundfos that are manufactured by others are not covered by this warranty.
The sole and exclusive remedy under this Limited Manufacturer's Warranty is the repair or, at the
discretion of Grundfos, the replacement of the Product, as set out below. Defects or damages are not
covered by the Limited Manufacturer's Warranty if they are due to:
• ordinary wear and tear;
• use of the Product for an application for which it is not intended;
• installation of the Product in an environment not suitable for the Product;
• any modification, alteration or repair of the Product undertaken by the Purchaser or a third party (not
acting on Grundfos' behalf);
• failure to follow Grundfos' instructions, including in the installation manual, operation manual,
maintenance manual or service manual;
• installation, commissioning, operation (including the use of the Product or any Grundfos product
outside its specifications) or maintenance of the Product other than in accordance with Grundfos
installation manual, operation manual, maintenance manual or service manual or with good industry
practice;
• use of faulty or inadequate ancillary equipment in combination with the Product;
• the application of spare parts of poor quality (excluding the application of any Grundfos original spare
parts);
• accidental or intentional damage or misuse of the Products or services by the Purchaser or a third
party (not acting on Grundfos' behalf); or
• the non-compliance of the Purchaser or of the Purchaser's own products with applicable law and
regulation.
How to get service under the Limited Manufacturer's Warranty:
When a Product is subject to this Limited Manufacturer's Warranty, the Purchaser should contact the
seller from which it purchased the Product to make a claim within 24 months from the date of retail
purchase but no later than thirty (30) months from the date of manufacture which is set forth on the
Product's nameplate and on the Product's packaging (the "Warranty Notification Period").
If the seller of a Product is no longer in business, the Purchaser should contact Grundfos Service at
www.grundfos.com/us under Support > Contact Service.
To exercise the rights under this Limited Manufacturer's Warranty, the Purchaser shall return a defective
Product at the Purchaser's cost, to the extent allowed by applicable law, along with proof of purchase and
an explanation of the defect, date the defect occurred and circumstances surrounding the defect.
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