Limited consumer warranty
1. Limited consumer warranty
This Limited Warranty is provided for Consumer
Products sold in the United States only and
applies to Consumer Transactions as defined in
and applicable under the Magnusson-Moss
Warranty Act and any other applicable Federal
and/or State laws. In case of non-Consumer
Products, please refer to Grundfos' warranty
terms defined in clause 10 of Grundfos US Terms
and Conditions of Sale of Product and Services
available at
https://www.grundfos.com/legal/
grundfos-customer-terms/usa-grundfos-general-
terms-for-sales-of-products-and-services
This Limited Warranty gives you specific legal
rights, and you may also have other rights
which vary from State to State.
New products manufactured by Grundfos are
warranted to the original purchaser only and are
to be free from defects in design, material and
workmanship under normal use and service for no
greater than a period of thirty (30) months from
the date of manufacture which is set forth on the
product's nameplate and on the product's
packaging or the minimum period required by the
applicable State law. For New Jersey, the
applicable period is one year from the date of
purchase.
The warranty period for replacement products,
parts and components expires thirty (30) months
from the original date of manufacture of the
product originally purchased, unless a longer
period is required under the applicable State law.
For New Jersey, the warranty period for
replacement products, parts and components
expires one year from the original date of
purchase of the product, not the date of
replacement.
Products sold by Grundfos that are manufactured
by others are not covered by this warranty.
Note that when purchasing a Grundfos
product online, it is important to check the
date of manufacture and the duration of the
warranty with the seller as the product might
no longer be covered under this Limited
Warranty.
When a product is subject to this Limited
Warranty a purchaser should contact the
seller from which it purchased the product to
make a claim.
If the seller of a product is no longer in business,
the purchaser should contact a Grundfos
Authorized Service Partner, which can be found at
www.grundfos.com/us
under > Support >
Contact Service.
As part of making a claim, a purchaser shall
return a defective product at the purchaser's cost,
to the extent allowed by applicable law, along with
proof of purchase and an explanation of the
defect, date the defect occurred and
circumstances surrounding the defect. For New
Jersey there is no prohibition on returning a
defective product at a purchaser's cost. If
Grundfos is required by applicable State law to
pay for the cost of shipment under applicable
State law, then a purchaser should contact a
Grundfos Authorized Service Partner to arrange
for shipment. A purchaser also needs to promptly
respond to Grundfos as to any inquiries regarding
a warranty claim.
Grundfos' liability under this Limited Warranty
to purchaser is limited to the repair or
replacement of a product (at Grundfos'
decision) that is the sole and exclusive
remedy for purchaser to the extent
permissible by applicable law. For New Jersey
this limitation is permissible.
This warranty does not cover the following:
ordinary wear and tear; use of a product for
applications for which it is not intended; use of a
product in an unsuitable environment;
modifications, alterations or repair undertaken by
anyone not acting with Grundfos' written
authorization; failure to follow Grundfos'
instructions, operations manuals, any other
guidelines or good industry practice; use of faulty
or inadequate ancillary equipment in combination
with a product; application of spare or
replacement parts not provided or authorized by
Grundfos; accidental or intentional damage or
misuse of a product.
The time period for making a claim under the
implied warranty of merchantability and implied
warranty of fitness are limited to the same time
period as provided by this warranty to the extent
permissible by applicable law. For residents of
New Jersey, this limitation is permissible, but note
that some states do not allow limitations on how
long an implied warranty lasts, so the above
limitation may not apply to you.
Grundfos shall not be liable for any incidental
and consequential damages in connection
with a product to the extent permissible by
applicable law. For residents of New Jersey, this
limitation is permissible, but note that some states
do not allow limitations of incidental or
consequential damages, so the above limitation
may not apply to you.
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