8. TROUBLESHOOTING
Problem
Any problem
accompanied by
information on
concentrator display,
indicator lights and/or
audible signals
Concentrator does not
power on when On/Off
button is pressed
No oxygen
Does not connect to
Bluetooth
9. CONNECTIVITY OPTIONS
The Inogen Connect App pairs your portable oxygen concentrator to your mobile device or tablet using
Bluetooth technology. It is not available in every country – contact your equipment provider for more
information.
IMPORTANT: The app is not intended to replace the user interface panel, which is the primary
source of information to which the patient should refer when operating the device.
IMPORTANT: Connection of the Inogen Rove 6 to a Bluetooth connection that includes other
equipment could result in previously unidentified risks to patients, operators or other third parties. The
responsible organization should identify, analyze, evaluate and control these risks. Subsequent changes
to the Bluetooth connection could introduce new risks and require additional analysis. Changes to the
Bluetooth connection include:
• Changes in the Bluetooth configuration.
• Connection of additional items to the Bluetooth connection.
• Disconnecting items from the Bluetooth connection.
• Update of equipment connected to the Bluetooth connection.
• Upgrade of equipment connected to the Bluetooth connection.
©2024 Inogen, Inc. All rights reserved.
Possible Cause
Refer to Section 7. Alarm Indicators
& Device Icon Glossary
Battery is discharged or no battery
is present
AC Power supply is not connected
properly
DC power cable is not connected
properly
Malfunction
Concentrator is not powered on
Cannula is not connected properly
or is kinked or obstructed
Other devices may be causing
interference, or the devices are too
far apart.
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Recommended Solution
Refer to device icon & alarm
glossary
Use external power supply or
replace battery with one that is fully
charged
Check power supply connection and
verify green light is solid
Check DC power cable connection
at the device and at DC auxiliary
outlet
Contact your equipment provider
Press On/Off button to power
concentrator
Check cannula and its connection to
concentrator nozzle
Move the concentrator away from
other electronic devices and/or
move it close to your mobile device.
96-13115-50-01 B