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Warranty
ELICA
North America
ELICAMEX S.A. de C.V. Dirección: Av. La Noria No. 102 int. S/N, Col. Parque Industrial
Querétaro Del. Santiago de Querétaro, C.P. 76215 Querétaro, R.F.C. ELI060102RK8
TO OBTAIN SERVICE UNDER WARRANTY
Owner must present proof of original purchase date. Please keep a copy of your dated proof of
purchase (sales slip) in order to obtain service under warranty.
PARTS AND SERVICE WARRANTY
For the period of two (2) years from the date of the original purchase, Elica will provide free of
charge, non consumable parts or components that failed due to manufacturing defects. During
these two (2) years limited warranty, Elica will also provide free of charge, all labor and in-home
service to replace any defective parts.
WHAT IS NOT COVERED
Damage or failure to the product caused by accident or act of God, such as, flood, fire or
earthquake.
Damage or failure caused by modification of the product or use of non-genuine parts.
Damage or failure to the product caused during delivery, handling or installation.
Damage or failure to the product caused by operator abuse.
Damage or failure to the product caused by dwelling fuse replacement or resetting of circuit
breakers.
Damage or failure caused by use of product in a commercial application.
Service trips to dwelling to provide use or installation guidance.
Light bulbs, metal or carbon filters and any other consumable part.
Normal wear of finish.
Wear to finish due to operator abuse, improper maintenance, use of corrosive or abrasive
cleaning products/pads and oven cleaner products.
WHO IS COVERED
This warranty is extended to the original purchaser for products purchased for ordinary residential
use in North America (Including the United States, Guam, Puerto Rico, US Virgin Islands Canada &
Mexico).
This warranty is non-transferable and applies only to the original purchaser and does not extend to
subsequent owners of the product. This warranty is made expressly in lieu of all other warranties,
expressed or implied, including, but not limited to any implied warranty of merchantability or fitness
for a particular purpose and all other obligations on the part of Elica North America, provided,
however, that if the disclaimer of implied warranties is ineffective under applicable law, the duration
of any implied warranty arising by operation of law shall be limited to two (2) years from the date of
original purchase at retail or such longer period as may be required by applicable law.
This warranty does not cover any special, incidental and/or consequential damages, nor loss of
profits, suffered by the original purchaser, its customers and/or the users of the Products.
WHO TO CONTACT
To obtain service under Warranty or for any Service Related Question:
• Elica North America Authorized Service - (714) 428-0046
• elica@servicepower.com
• Artexa Mexico S.A. de C.V. / Cañon Grande #7720, Col. La Estanzuela, Monterrey, N.L.,
Mexico / telefono 81 8625 5000, whatsapp 55 3955 8770, email servicio@artexa.com
TWO-YEARS LIMITED WARRANTY
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