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Problem
The hob cannot be
No power.
turned on.
The buttos are
The buttons are locked.
unresponsive.
There may be a slight film
The buttons are
of water over the buttons or
difficult to operate.
you maybe use the tip of your
finger to touch the buttons.
Rough - edged cookware.
The glass is being
Unsuitable, abrasive scourer
scratched.
is used.
This may be caused by
Some pans make
the construction of your
crackling or
cookware(layers of different
clicking noises.
metals vibrating differently).
The induction
This is caused by the
hob makes a low
humming noise
induction technology of
when used on a
induction cooking.
high heat setting.
The induction hob cannot
detect the pan because it
Pans do not
is not suitable for induction
become hot and
cooking. The induction
"
" appears on
hob cannot detect the pan
because it is too small for the
the display.
cooking zone or not properly
centred on it.
TROUBLESHOOTING
Possible Cause
Possible Solution
Make sure the hob is connected
to the power supply and that it is
switched on at the mains socket.
Check whether there is a power
outage in your home or area. If you
have checked everything and the
problem persists, consult a qualified
technician.
Unlock the keys. See the section
OPERATION for instructions.
Make sure the touch control area is
dry and use the ball of your finger
when touching the buttons.
Use cookware with flat and smooth
bases. See the section PANS. Use
suitable cleaning agent for glass
ceramic.
This is normal for cookware and
does not indicate a fault.
This is normal but the noise
should quieten down or disappear
completely when you decrease the
heal setting.
Use cookware suitable for induction
cooking. See section PANS. Centre
the pan on the cooking zone and
make sure that its bottom matches
the size of the cooking zone.
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