Hella Gutmann macsRemote Services Mode D'emploi page 42

Les langues disponibles

7. | Working with macsRemote

NOTICE

After having connected the VCI the orange function LED lights up permanently after a few seconds. This indi-

cates that the macsRemote hardware is ready for operation.

3. Connect the VCI plug of macsRemote with the LAN cable to the shop router.

NOTICE

The green LED is flashing fast now. This indicates that macsRemote tries to establish a LAN connection.

If the green function LED flashes faster, macsRemote has a LAN connection.

If the green and orange LEDs are permanently on, macsRemote is connected to the HGS server and ready

for operation.

4. After having connected the macsRemote with the vehicle, use the browser of the PC, laptop, tablet or smartphone to

call up https://macsremote.obd.help and enter the registration data.

5. Select the requested service in the menu and do the subsequent steps.

7.2. Creating a Ticket

Proceed as follows to create a ticket for the requested service:

1. Connect the VCI plug of macsRemote with the vehicle's diagnostic connector.

CAUTION!

Short circuit and voltage peaks when connecting the VCI

Danger of destruction of automotive electronics

Switch off ignition before connecting the VCI to the vehicle.

NOTICE

Switch on the vehicle ignition after having connected the VCI to the vehicle. Communication is impossible

without ignition switched on.

2. Open https://macsremote.obd.help in the browser.

3. Enter your personal registration data.

4. Click to >Login< to access the ticket creation field.

5. Switch on ignition and confirm the use of the prevailing VCIs with >Select<.

6. Enter the VIN (if not transmitted by the vehicle yet) and confirm with >Ok<.

Hella Gutmann

macsRemote Services