WELCOME
This User Guide provides instructions on the setup and usage of the Avaya AWH 55/65-USB
wireless headset system. Before getting started, please review the safety booklet included
in your package. For additional help, service or support information,refer to the
product warranty card or visit www.avayaheadsets.com.
TABLE OF CONTENTS
Package Contents
Features
Setup
Charging
Positioning
Installing PerSonoCall Software
Configuration and Status
Adjusting Fit
Making/Answering/Ending Calls
Adjusting Volume, Initiating Flash
Muting a Call, Initiating Smart Button
Traveling with AWH 55/65-USB
Headset Controls
Base Indicator Lights
Troubleshooting for AWH 55/65-USB
Subscription
System Reset
Battery Replacement
Technical Assistance
Regulatory Notices
Please refer to the separate Safety Instructions booklet for important product safety
information prior to installation or use.
REGISTER YOUR PRODUCT ONLINE
Visit www.plantronics.com/productregistration to register your AWH 55/65-USB product
online so we can provide you with the best possible service and technical support.
All manuals and user guides at all-guides.com
3
4
6
7
7
8
9
10
11
12
12
13
14
15
15
18
18
19
20
21
PACKAGE CONTENTS
Headset and Wearing Options
Headset
Earloops
Base
Software
Headband
AC Charger
PerSonoCall
®
Software CD
3